Shipping Policy

Steve Madden offers Free Worldwide Shipping on all orders. Enjoy hassle-free delivery with no additional customs duties, import taxes, brokerage fees, or government charges—all included in our service.

Order Processing

All orders are processed within 1–3 days. Once your order is processed, it will be shipped and you will receive a confirmation with tracking information.

Estimated Delivery Time

Delivery typically takes 2–5 days depending on your location. Please note that these are estimated times and may vary slightly due to external factors.

Tracking Your Order

Tracking updates will be available within 1–3 days after shipment. Use the provided tracking information to follow your package until it arrives.

Shipping Destinations & Rates

We ship to locations worldwide with no additional shipping charges. All fees, including customs duties or taxes, are covered by us to provide a seamless shopping experience.

Wrong Address or Issues

If your shipping address is incorrect or incomplete, contact us immediately at [email protected] so we can assist in correcting it before the order is shipped.

Lost, Delayed, or Damaged Packages

For packages that are lost, delayed, or damaged during transit, please contact our support team. We will investigate and help ensure your order reaches you safely.

Contact Us

For questions about shipping, tracking, or any other delivery concerns, email us at [email protected]. Our team is ready to assist you.